• Create superior customer experiences by engaging, listening and understanding the needs of potential customers and matching their needs to our lending solutions;
  • Welcome and engage customers visiting your branch location and actively prospecting new clients through a combination of marketing and outbound call activity with a view to achieving and exceeding branch sales targets
  • Transparently and openly communicate the terms and conditions of our lending and ancillary products to customers
  • Provide a superior level of customer service to existing, new and prospective customers
  • Secure all required information to fulfill customer applications for products, accurately maintaining information and records in all required systems
  • Complete customers’ verification and documentation
  • Other duties as assigned

Job Requirements

  • Experience in either the consumer loan/personal finance or the payday loan industries is strongly preferred
  • Achievement and results-oriented with a positive attitude
  • Be empathetic, compassionate and operate with integrity – really care for customers.
  • Ability to multi-task, adapt to change in a fast-paced environment and to work independently (self-motivated)
  • Excellent communication and interpersonal skills
  • Proven track record in achieving daily targets
  • Interested in joining events and activities
  • Second Language is an asset.

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